Donor Liaison Coordinator
World Vision · Lilongwe
With over 75 years of experience, this Christian humanitarian organisation works to help vulnerable children overcome poverty and experience fullness of life, operating in nearly 100 countries with more than 31,000 staff.
Donor Liaison Coordinator
The Donor Liaison Coordinator will lead the National Office in servicing donors and partners across all fundraising channels for World Vision US (WVUS). The role involves close collaboration with WVUS Relational Fundraising Channels (High Net Worth donors, Influencers, Church, Artists) under the Vision Trip & Donor Liaison Program, as well as with National Office departments including the National Director, Senior Leadership Team, ADP Coordinators, Sector Directors/Coordinators, Finance and Supply Chain. The purpose of the role is to create compelling experiences and deliverables that showcase World Vision's transformational development model, increasing awareness, advocacy and financial support for the organisation.
Contract Type
- Local, fixed-term employee contract
Key Duties and Responsibilities
Fundraising Campaign Support - Ensure donors and partners linked to specific fundraising campaigns and channels receive optimal service from relevant National Office departments, including the National Director, Senior Leadership Team, Sector Leaders, ADP Coordinators, Operations, Sponsorship, Communications and Finance.
Donor Visits Management - Host donors virtually or in person during Virtual Vision Trips and Vision Trips, coordinating support from all relevant National Office departments. - Understand WVUS fundraising staff objectives and plan strategically to meet them. - Hold multiple meetings with WVUS staff to clarify trip objectives. - Visit the ADP before a trip to meet staff and beneficiaries and prepare an agenda reflecting World Vision's story of need, intervention and impact. - Plan agendas designed to engage donors emotionally and intellectually. - Engage directly in conversations and interactions with donors. - Prepare welcome packets customised for each individual Vision Trip. - Arrange logistics ahead of each trip, including accommodation, meals, transportation and security. - Meet daily with the WVUS trip host during the trip to debrief and plan the following day. - Debrief each Vision Trip with key stakeholders. - Ensure all trip-related financial arrangements are properly handled and reconciled before, during and after the trip.
Research, Planning and Delivery of Impact Materials - Research, plan and produce high-quality deliverables (such as beneficiary impact stories, photos and video footage) that demonstrate program impact at the individual beneficiary level, in line with WVUS donor commitments. - Collaborate with the WVUS Coordinator, Donor Liaisons and the National Office DRM supervisor to ensure deliverables are clearly understood and completed by agreed deadlines, as determined by WVUS and communicated by the WVUS Vision Trip Team. - Hold multiple meetings with WVUS staff to understand story and resource objectives. - Collaborate with National Office program staff to identify effective impact ideas. - Visit multiple ADPs to meet staff and beneficiaries. - Research and interview beneficiaries. - Plan resource-gathering logistics, including accommodation, meals and transportation. - Create and/or deliver presentations using stories, videos and photos. - Complete extensive training provided by WVUS on the specific type and style of deliverables required for donor campaigns, which differ from other categories of WVUS deliverables.
Minimum Qualifications, Education and Experience
- Bachelor's degree required, with a preference for Communications, Community Development or a related field
- Master's degree in a related field is an added advantage
- Minimum of 5 years' experience in donor engagement activities
- Proficiency in personal computing, email and general office productivity software (e.g. Microsoft Office Suite) and other programs for uploading and downloading information
- At least minimal experience with still photography, videography, video editing and story-writing styles of communication
- Understanding of transformational/community development, with the ability to translate technical language into terms easily understood by donors
- Excellent communication and public relations skills, with strong written and oral English and the ability to clearly convey complex ideas
- Must be available for significant travel to project sites
Preferred Skills and Experience
- Experience hosting US donor or visitor groups, in person or virtually
- Experience with a non-government organisation
- English writing experience with a news agency, marketing organisation, NGO or international organisation
- Technical experience in video editing and still photography
- High level of cross-cultural interpersonal skill, personal maturity and proven ability to influence multiple stakeholders
- Ability to manage multiple responsibilities simultaneously
Additional Information
- Applicant type: local applicants only
- Application deadline: 16 November 2026
How to Apply
Interested candidates should apply through the Apply button on this job listing.
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About the company
World Vision is a Christian organization with 75 years of experience helping vulnerable children overcome poverty, operating in nearly 100 countries.