Privacy Policy

Last updated: October 25, 2026

This Privacy Policy explains how Jobmadic ("we", "us", "our") collects, uses, shares and protects personal information when you use jobmadic.com, our apps, and our chat channels and social media pages, including our Facebook Pages, Messenger, WhatsApp and Telegram.

1. Who we are

Jobmadic is provided by two separate companies that work together under a service agreement:

  • Edgemadic, Inc owns and operates the Jobmadic platform worldwide. It runs the website and apps, hosts your account and data, and handles card and other global payments through Stripe.
  • Edgemadic Zambia Limited, a company registered in Zambia that trades as Flowmatic Solutions, provides Jobmadic in Zambia. It processes Mobile Money payments in Zambia and manages the Jobmadic Zambia Facebook Pages, including their Messenger conversations and comments.

Edgemadic, Inc and Edgemadic Zambia Limited are different legal entities. Each one is responsible for the personal information it processes. They share personal information with each other only as needed to provide Jobmadic to you, under their service agreement and this policy. You can contact either company about your data at contact@jobmadic.com.

Partnerships

2. Information we collect

We collect information you give us when you:

  • Create an account: name, email address, phone number (if you add one) and password.
  • Build a CV: work experience, education, skills and the other professional details you enter.
  • Upload documents: CVs, cover letters and other files, for text recognition (OCR) and storage.
  • Apply for jobs: application details, preferences and match information.
  • Use AI features: prompts, generated content and session history.
  • Pay for a plan or product: what you bought, the amount, the payment method type, the mobile number used for Mobile Money, and the payment status. Card details are entered on Stripe's pages and are never stored by us. We never ask for, and never store, your Mobile Money PIN.
  • Message us or comment on our pages: see sections 3 and 4.
  • Contact us: name, email address and your message.

We also collect some information automatically:

  • Usage data: pages visited, features used and how you interact with them.
  • Device information: browser type, operating system and screen size.
  • Network data: IP address and approximate location (country level, from Cloudflare).
  • Link details: when you arrive from one of our social media posts, the campaign tags in the link (for example utm_source=facebook) and any promotion code, so that we can apply offers and see which channels work.

3. Facebook, Messenger, WhatsApp and other Meta products

We use Meta's business tools to run our Facebook Pages, to answer messages on Messenger and WhatsApp, and to promote our posts. When you interact with us on these products, Meta shares some of your information with us.

  • Messenger: the ID Meta assigns you for our Page, your name as shown on Facebook, the messages and attachments you send us, and whether our messages were delivered and read. If you link Messenger to your Jobmadic account, we also store that link.
  • WhatsApp (through the WhatsApp Business Platform): your phone number, your WhatsApp profile name, the messages and files you send us, and delivery and read status.
  • Comments on our Facebook Pages: your name, the ID Meta provides for you, your comment, any image attached to it, and when you posted it.
  • Page and post statistics: totals such as reactions, comments, shares and ad results. These are counts, not information about you.

We use this information to:

  • answer your messages. Our automated assistant replies first, and our staff can read the conversation and reply themselves;
  • help you search for and apply to jobs, and use Jobmadic features in the chat;
  • send you the job alerts and notifications you ask for, after you link the chat to your Jobmadic account;
  • reply to comments on our Pages, reply privately in Messenger where Meta allows it, and hide or remove spam, scams and abuse;
  • keep our Pages and channels safe and working.

We do not sell information we receive from Meta. We do not use it to build advertising profiles of you, and we do not upload your information to Meta to target ads. When we promote our posts with Meta's advertising tools, Meta shows them to people chosen by broad criteria such as country or city. Job ads use Meta's Employment category, which does not allow targeting by age or gender. We handle information from Meta in line with Meta's Platform Terms.

Meta processes your use of Facebook, Messenger and WhatsApp under its own terms and privacy policy, and it keeps its own copy of your messages. You can stop messaging us at any time. You can also unlink a chat from your account under Settings → Linked accounts, or ask us to delete your data (see section 13).

4. Telegram

If you use our Telegram bot or follow our Telegram channel, we receive your Telegram user ID, name and username, and the messages you send the bot. If you link Telegram to your Jobmadic account, we also store that link. We use this information to answer you and to send the alerts you ask for. Telegram processes your use of Telegram under its own terms.

5. Google and Microsoft accounts

You can sign in to Jobmadic with a Google or Microsoft account. You can also connect Gmail, Outlook or another mailbox, either to send job applications from your own email address, or to use your mailbox inside Jobmadic (Mail). Each of these is your choice, and you can undo it at any time.

  • Signing in. We ask Google for the openid, email and profile permissions, and Microsoft for openid, email, profile and User.Read. We receive your name, your email address and your account identifier (from Google, also whether your email address is verified). We use them only to create your Jobmadic account, sign you in, and link the account to your Google or Microsoft account.
  • Sending applications. If you connect Gmail or Outlook only for sending, we ask for gmail.send (Google) or Mail.Send (Microsoft) and use it only to send the application emails you ask us to send, to the recipients you choose, with the content and attachments (such as your CV) you approve.
  • Mail in Jobmadic. If you connect your mailbox to use Mail, we ask Google for gmail.modify, or Microsoft for Mail.ReadWrite and Mail.Send. We use them only to do what you ask in Mail: show your folders, messages and attachments; search; mark messages read or unread, starred or flagged; archive them, move them to or from spam or trash; save, send and discard drafts; and send, reply to and forward email. We never permanently delete your email; only a draft you discard is deleted.
  • Other mailboxes. You can connect any mailbox that offers IMAP or POP3 and SMTP (for example your company's or your hosting provider's) with your email address and its password or app password. To fill in the server settings, we look up your email domain in public sources (your domain's DNS records, Mozilla's mail provider database and your provider's own settings file); this sends only the domain, not your password. We store the server settings and your password encrypted, and use them only to do what you ask in Mail. We delete them when you disconnect the mailbox or delete your Jobmadic account.
  • Your email stays with your provider. When you open Mail, your messages and attachments are fetched from Google, Microsoft or your mail provider and passed straight to your browser. We don't keep a copy of your email, attachments or contacts on our servers. What we store is your email address, your name, the permissions you granted and the access and refresh tokens Google or Microsoft give us, encrypted, so that you stay connected. We delete them when you disconnect or delete your Jobmadic account.
  • What we don't do. We don't sell this information, use it for advertising, transfer it to others except as needed to provide the features above, or use it to develop, improve or train AI models. AI help in Mail (a summary, a suggested reply, a rewrite) works only when you ask for it: the email or text you chose is sent to our AI provider to produce that answer, and is neither stored nor used to train AI models. People at Jobmadic don't read your email unless you ask us to for a specific message, it is needed for security (for example, to investigate abuse), or the law requires it.
  • Google's Limited Use requirements. Jobmadic's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
  • Disconnecting. You can disconnect Google or Microsoft at any time under Settings → Linked accounts and Settings → Email. You can also remove Jobmadic's access from your Google account or Microsoft account.

6. How we use your information

  • To provide, maintain and improve our services.
  • To generate CVs, cover letters and job matches.
  • To process job applications, and to apply on your behalf when you turn on auto-apply.
  • To process payments and apply promotions you qualify for.
  • To send service notifications, security alerts and account emails.
  • To understand which of our posts and channels bring people to Jobmadic.
  • To detect and prevent fraud, abuse and security threats.
  • To comply with the law.

7. Payments

  • Card and global payments are processed by Stripe for Edgemadic, Inc. Stripe collects your card details directly and processes them under its own privacy policy. We receive the payment result, never your full card number.
  • Mobile Money payments in Zambia are processed by Edgemadic Zambia Limited (Flowmatic Solutions) through mobile money operators and payment partners. To do this, we share your mobile number and the amount with them.

We keep payment records for as long as tax and accounting laws require.

8. Data storage and security

Your data is stored on Cloudflare's global network (D1 database, R2 file storage and KV). Data is encrypted in transit (TLS) and at rest. Our safeguards include:

  • Hashed passwords, never stored in plain text.
  • Signed session tokens in secure, HttpOnly cookies.
  • Rate limiting to prevent abuse.
  • Role-based access, so only authorised staff can read chat conversations.
  • Signature checks on messages from Meta, Telegram and payment providers.

9. Data sharing

We do not sell your personal information. We share it only with:

  • Edgemadic, Inc and Edgemadic Zambia Limited, with each other, to provide Jobmadic as described in section 1.
  • Service providers that help us run Jobmadic: Cloudflare (hosting), Stripe and mobile money providers (payments), Meta and Telegram (messaging and our pages), email delivery, and AI and OCR providers. They may use your information only to provide their services to us.
  • Employers, only when you apply for a job or turn on auto-apply.
  • Legal authorities, when the law requires it or to protect rights and safety.

10. International transfers

Our providers run services in many countries. Your information may therefore be processed outside the country where you live, including outside Zambia. When this happens, we rely on our providers' contractual and security commitments to protect it.

11. How long we keep information

  • Account data: until you delete your account.
  • Chat conversations and comments: as long as they help us support you. They are deleted when you delete your account (for chats linked to it) or when you ask us.
  • Payment records: as long as the law requires.
  • Security logs: only as long as needed to protect the service.

12. Your rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Delete your account and associated data.
  • Export your CVs and documents.
  • Object to or restrict some processing, and withdraw consent to optional processing at any time.

If you are in Zambia, you have these rights under the Data Protection Act, 2021, and you may complain to the Office of the Data Protection Commissioner. To exercise any of these rights, contact Edgemadic Zambia Limited at contact.zambia@edgemadic.com, contact@flowmatic.solutions or contact@flowmatic.co.zm, or us at contact@jobmadic.com.

13. Deleting your data

If you have a Jobmadic account, you can delete it and its data yourself under Settings → Danger zone → Delete account. This also deletes the WhatsApp and Messenger conversations linked to the account. If you only chatted with us, commented on our Pages or used our Facebook app, request deletion on our User Data Deletion page.

14. Cookies

We use essential cookies for sign-in and sessions. We do not use third-party tracking or advertising cookies on jobmadic.com.

15. Children's privacy

Our services are not directed to anyone under 16, and we do not knowingly collect data from children. If you think a child has given us personal information, contact us and we will delete it.

16. Changes to this policy

We may update this policy from time to time. We will tell you about material changes by email or with a notice on our website.

17. Contact

If you have questions about this Privacy Policy, contact us: