Terms of Service

Last updated: October 22, 2026

These Terms of Service ("Terms") govern your use of Jobmadic (the "Service"): the website at jobmadic.com, our apps, and our chat channels and social media pages, including our Facebook Pages, Messenger, WhatsApp and Telegram. By using the Service, you agree to these Terms.

1. Who provides the Service

  • Edgemadic, Inc owns and operates the Jobmadic platform worldwide. If you are outside Zambia, Edgemadic, Inc provides the Service to you.
  • In Zambia, the Service is provided by Edgemadic Zambia Limited, trading as Flowmatic Solutions. Edgemadic Zambia Limited processes Mobile Money payments in Zambia and manages the Jobmadic Zambia Facebook Pages.

Edgemadic, Inc and Edgemadic Zambia Limited are separate legal entities. They work together under a service agreement. In these Terms, "we", "us" and "our" means the company that provides the Service to you, as described above.

Partnerships

2. Eligibility

You must be at least 16 years old to use the Service. By creating an account, you confirm that you meet this requirement and that the information you give us is accurate.

3. Account responsibilities

  • You are responsible for keeping your sign-in details confidential.
  • You are responsible for all activity under your account.
  • You must tell us immediately at contact@jobmadic.com if you suspect unauthorised access.
  • We may suspend or close accounts that break these Terms.

4. Acceptable use

You agree not to:

  • use the Service for any unlawful purpose;
  • submit false, misleading or fraudulent information in CVs, job applications or job posts;
  • try to gain unauthorised access to the Service, other accounts or our systems;
  • scrape, crawl or use automated tools to extract data from the Service without permission;
  • interfere with or disrupt the Service or its infrastructure;
  • upload malicious content, malware or harmful files;
  • use our chat channels or pages to spam, harass, scam or impersonate anyone.

5. Service description

Jobmadic provides:

  • CV generation: tools to create, edit and export professional CVs.
  • AI-powered features: cover letter writing, interview preparation and content suggestions.
  • Job board: job listings, matching and application management.
  • Auto-apply: automated applications on your behalf, when you turn it on in your settings.
  • Document management: upload, text recognition (OCR) and storage of professional documents.
  • Chat assistants: job search, applications and alerts on WhatsApp, Messenger and Telegram.

6. Job listings

Jobs come from employers and from other public sources, including other job sites. We are not the employer, and we do not guarantee that a listing is accurate, still open or genuine. Check every opportunity before you share personal documents. A real employer should not ask you to pay to apply or to get a job. Report suspicious listings to us.

7. Chat channels and social media

  • Our WhatsApp, Messenger and Telegram assistants reply automatically, and automated replies can be wrong. Our staff may read a conversation and reply themselves.
  • Your use of Facebook, Messenger, WhatsApp and Telegram is also governed by those companies' own terms and policies.
  • Your mobile network may charge for data or messages.
  • Do not send passwords, PINs, bank or card details, or copies of identity documents in a chat unless a Jobmadic feature asks for them. We will never ask for your Mobile Money PIN.
  • You can stop at any time: stop messaging us, block the bot, or unlink the chat under Settings → Linked accounts.
  • On our Facebook Pages, we may hide or remove comments that are spam, scams, abusive, off-topic, or that share someone's personal information.

8. Your content

You keep ownership of all content you create or upload ("Your Content"). By using the Service, you give us a limited licence to store, process and display Your Content only to provide the Service to you. We do not claim ownership of Your Content and will not use it for any other purpose.

9. AI-generated content

Content generated by our AI features, such as cover letters, CV suggestions and interview tips, is a starting point. You are responsible for reviewing, editing and checking it before you use it. We do not guarantee that AI output is accurate, complete or suitable.

10. Payments and billing

  • Card and global payments are processed by Stripe for Edgemadic, Inc, which is the seller for these payments.
  • Mobile Money payments in Zambia are processed by Edgemadic Zambia Limited, which is the seller for these payments. They may appear as Flowmatic Solutions on your statement or payment prompt.
  • You pay the price shown when you buy. Your mobile money operator or bank may add its own charges.
  • Card subscriptions renew automatically until you cancel them before the renewal date. Mobile Money payments do not renew automatically.
  • We consider refund requests case by case. Contact us to ask for one.
  • We may change prices with reasonable notice. Changes do not affect periods you have already paid for.

11. Promotions and offers

Some posts and links include offers, such as "the first 10 people to apply through this link get a free CV". Unless an offer says otherwise:

  • it is limited to the number stated, and one per person;
  • it has no cash value and cannot be transferred;
  • it may end early or change;
  • we may refuse or cancel rewards obtained by abuse, such as multiple accounts.

12. Limitation of liability

The Service is provided "as is", without warranties of any kind, express or implied. To the maximum extent the law allows:

  • we are not liable for indirect, incidental or consequential damages;
  • we are not responsible for the outcome of job applications, interviews or employment decisions;
  • our total liability is limited to the amount you paid for the Service in the 12 months before the claim.

Nothing in these Terms limits rights you have under consumer protection laws that cannot be excluded.

13. Termination

You may delete your account at any time under Settings → Danger zone → Delete account. If you do not have an account, you can request deletion of your chat or page data on our User Data Deletion page. We may suspend or end your access if you break these Terms. When your account ends, your data is deleted as described in our Privacy Policy.

14. Changes to these Terms

We may update these Terms from time to time. We will tell you about material changes by email or with a notice on the Service. If you keep using the Service after changes take effect, you accept the updated Terms.

15. Governing law

If you are in Zambia, these Terms are governed by the laws of the Republic of Zambia. Otherwise, they are governed by the laws of the jurisdiction in which Edgemadic, Inc is incorporated.

16. Contact

For questions about these Terms, contact us: