Field Officer – Internal Audit

About GiveDirectly

GiveDirectly gives cash directly to people living in poverty, having delivered more than $1B to over 2 million people across 15 countries since 2011, with research showing this to be one of the most effective and dignified forms of aid.

About the role

GiveDirectly is seeking a Field Officer – Internal Audit to help ensure that cash transfers reach recipients safely. The role sits within the team responsible for preventing, detecting, mitigating and investigating field-based risks. The successful candidate will audit the work of the enrolment team, whose core task is surveying households and enrolling them in GiveDirectly's programs. The role calls for sound judgment on operational matters, strong work ethic, good communication skills and a genuine commitment to GiveDirectly's mission.

Duty station: Zomba

Duties and responsibilities

Recipient engagement (60%) - Engage directly with high-risk recipients to support them in safely receiving their transfers - Engage directly with recipients to identify corrections or improvements needed in field processes - Investigate and resolve recipient cases flagged to the Internal Audit team - Identify and escalate key risks associated with GiveDirectly's programs in the community

Risk monitoring (30%) - Work with the IA AFM to carry out risk monitoring activities within the community - Work with the IA AFM to verify the quality of partner data - Measure the quality of field data against set data quality standards and report any inconsistencies - Report any cases of fraud or bribery by GiveDirectly staff or recipients through the appropriate escalation channels - Use technology to flag abnormalities in operations

Other (10%) - Support the IA AFM with onboarding new team members - Assist the IA AFM in hosting visitors to the project location - Help respond to crisis events (e.g. refusal spikes, government shutdowns, coordinated fraud) - Promote a positive team culture by recognising achievements, organising team events, and supporting other team-building initiatives

Requirements

• Degree in a relevant field, such as relief/humanitarian response, community development, social work, or field-related compliance/M&E
• At least 2 years of previous field work experience, preferably with disadvantaged communities
• Ability to audit recipient surveys and associated processes
• Some monitoring and evaluation experience
• Professional proficiency in English and at least one of the most commonly spoken languages in Malawi
• Good computer and mobile device data entry and assessment skills
• Strong critical thinking and good judgment in resolving operational issues
• High-quality problem-solving skills and strong work ethic
• Good time-management skills
• Strong interpersonal skills, honesty and integrity
• Strong interest in GiveDirectly's mission and commitment to its values
• Physical fitness and ability to cope with difficult weather conditions or terrain
• Excellent communication skills and ability to represent the organization effectively to external parties
• Patience and good judgment in resolving recipient problems
• Strong alignment with GiveDirectly's values

Working at GiveDirectly

GiveDirectly is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, colour, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

GiveDirectly is committed to observing all local, national and international laws protecting children, vulnerable adults and basic human rights, and maintains a policy of zero tolerance for sexual exploitation, abuse and harassment (SEAH). All staff are expected to uphold the protection and safeguarding of recipients as a priority.

Commitment to safeguarding

GiveDirectly is a member of the Misconduct Disclosure Scheme and systematically checks with previous employers about any abuse or misconduct involving potential new hires. It may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks and sanctions screens.

Reasonable accommodations

GiveDirectly is committed to fostering an inclusive and accessible work environment. Applicants requiring accommodations during the application or interview process, or to perform the essential functions of the role, can request this when applying.

How to apply

Applicants should apply through the Apply button on this page.

Application deadline: 2 December 2026