Front Office Supervisor

Malawi Institute of Tourism (MIT) Lingadzi Inn is hiring a Front Office Supervisor to oversee front desk operations and guest services at its establishment.

Knowledge and Experience

• Diploma in Hospitality and Tourism Management.
• 3 years of relevant working experience.

Key Duties and Responsibilities

• Prepare the duty rota for front office staff.
• Liaise with other sections on hotel activities.
• Keep the reception area tidy.
• Order supplies from stores.
• Implement hotel standard operating procedures.
• Compile and submit reports.
• Up-sell hotel products and services.
• Attend to guests.
• Supervise staff.
• Report unusual activities.
• Handle guests' complaints.
• Prepare and monitor the reception checklist.
• Handle room status discrepancies.
• Induct newly recruited staff.

How to Apply

• Submit your CV and supporting documents using the Apply button on this page.
• Deadline: 13th November 2026.