Logistics Assistant SSA

The World Food Programme (WFP) is the world's largest humanitarian organization, delivering food assistance to people affected by conflict, disasters and extreme weather, and supporting a pathway to peace and stability.

WFP Zambia is recruiting a Logistics Assistant SSA to support warehouse and logistics operations under its Country Strategic Plan.

Reporting line and purpose

The Logistics Assistant SSA reports to the Logistics Officer and supports the management of warehouse and logistics operations. The role is responsible for the safe, efficient and accountable receipt, storage, handling, dispatch and tracking of commodities, non-food items and other supplies, in line with WFP policies, procedures and standards. The incumbent oversees daily warehouse activities including inventory management, commodity accounting, transport coordination, operational reporting and service provider performance, and coordinates with the Storekeeper, logistics personnel, government counterparts, cooperating partners and other stakeholders.

Key accountabilities

• Coordinate and oversee day-to-day warehouse operations, ensuring the safe, efficient and compliant receipt, storage, handling and dispatch of commodities, non-food items and other supplies.
• Supervise and guide warehouse personnel, including the Storekeeper and casual labour teams, ensuring compliance with warehouse procedures, safety requirements and performance standards.
• Monitor inventory management and commodity accounting, ensuring accurate stock records, timely reconciliations, physical stock counts and reporting in corporate systems.
• Ensure proper storage conditions, stock rotation, quality control, warehouse safety and asset protection to minimise losses and maintain operational standards.
• Plan and coordinate warehouse space utilisation, storage layouts and operational workflows to optimise capacity and efficiency.
• Coordinate dispatch planning, transport scheduling and commodity movements for timely delivery to cooperating partners, field locations and other authorised destinations.
• Monitor the performance of warehouse, transport and logistics service providers, supporting contract administration and service quality improvement.
• Compile, analyse and report on warehouse and logistics performance indicators, inventory status, stock movements and operational issues to support decision-making.
• Support logistics planning, commodity tracking, pipeline reviews and operational preparedness activities.
• Support budget monitoring, resource planning, customs clearance, documentation management, invoice verification and other logistics-related administrative activities.
• Support the operation and expansion of humanitarian logistics hubs, common logistics services, and on-demand logistics services for government and humanitarian partners.
• Liaise with cooperating partners, government authorities, transporters, service providers and other stakeholders to support coordinated logistics operations.
• Contribute to emergency preparedness and response activities, supporting rapid mobilisation, storage and movement of relief commodities, equipment and supplies.
• Support capacity strengthening, knowledge sharing and continuous improvement initiatives in warehouse management, inventory control and logistics service delivery.
• Perform other related duties as required.

Qualifications and experience required

Education - Completion of secondary school education; a diploma or degree in Logistics, Supply Chain, Procurement, Operations Management, Business Administration or related studies is desirable.

Experience - Five (5) years' experience in warehouse operations, inventory management, commodity handling and stock control within humanitarian, development, commercial or public-sector environments. - Experience coordinating the receipt, storage, dispatch and tracking of commodities, non-food items or other supply chain assets. - Experience maintaining warehouse records, inventory databases and logistics management information systems, including stock reconciliation and reporting. - Experience supporting transport coordination, commodity movements and logistics service delivery. - Experience monitoring the performance of warehouse operations, transport activities or service providers, and contributing to operational improvements. - Experience supporting emergency preparedness, response operations or high-volume logistics activities. - Experience supervising or coordinating warehouse personnel, casual labour or service providers is desirable. - Experience working with corporate systems and standard office software for operational planning, monitoring and reporting.

Knowledge and skills - Sound knowledge of warehouse management, inventory control, commodity accounting and logistics operations. - Knowledge of warehouse safety standards, stock management procedures, quality control measures and asset protection practices. - Strong analytical and problem-solving skills, with the ability to identify operational issues and implement practical solutions. - Strong planning and organisational skills, able to manage multiple priorities and meet operational deadlines. - Ability to analyse warehouse and logistics data and prepare accurate operational reports. - Strong communication and coordination skills, able to work effectively with colleagues, transporters, service providers, government counterparts and cooperating partners. - Ability to supervise and guide warehouse personnel, promote compliance with procedures, and support a positive team environment. - Ability to support capacity strengthening, knowledge sharing and continuous improvement initiatives. - Strong attention to detail and commitment to accuracy, accountability and compliance with established procedures. - Ability to work effectively under pressure and adapt to changing operational requirements, including during emergency responses.

Languages - Fluency (level C) in English.

Application deadline

• 9 November 2026, 23:59 GMT+02:00 (Central Africa Time, Lusaka).

How to apply

• Applications must be submitted exclusively through the Apply button on this page. CVs or applications sent by email, LinkedIn or any other channel will not be considered.
• At the application stage, the only required documents are a CV and a cover letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to the next stage of the recruitment process.