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Operations and Administration Coordinator

Talent House Ltd · Kasama, Northern, Zambia

on-site full-time Actively hiring
This job is for candidates in Zambia. See jobs where you are
Posted 8 days ago
Apply by 5 Dec 2026 37 days left

Talent House Ltd is a recruitment and HR consulting firm that connects people and companies, offering tailored solutions that help individuals build careers and organizations find, develop and retain talent.

About the role

On behalf of a client, Talent House Ltd is recruiting an Operations and Administration Coordinator to act as the on-the-ground partner to the Project Lead during a high-growth phase of expanding from 0 to 120 hubs. The successful candidate will take ownership of the daily physical and administrative operations in the country, covering local administration, select HR functions, vendor logistics and liaison with government offices, allowing the Project Lead to focus on strategic expansion, partnerships and team building.

Key responsibilities

Local HR administration and compliance - Act as the primary custodian of team attendance registers and leave logs, ensuring accurate tracking and reporting. - Manage the collection, signing and secure filing of employment contracts, NDAs and onboarding paperwork. - Serve as the first point of contact for workplace grievances or policy infractions, documenting incidents objectively and escalating them promptly to the Growth Lead or Central HR. - Partner with immigration consultants to manage, track and process work permits, visas and legal documentation for international staff.

General administration and facilities management - Oversee day-to-day facilities management, ensuring all workspaces and trading hubs are fully operational, secure and well maintained. - Act as the physical representative to local government offices, municipal councils and regulatory bodies to manage statutory filings, permits and licensing. - Assist with local banking setups, manage mobile money platform registrations and process local operational transactions securely.

Procurement, inventory and logistics - Source, vet and manage local suppliers for office utilities, repairs and hub supplies, negotiating cost-effective rates. - Implement and maintain asset trackers and inventory control systems to ensure full visibility over company stock and property. - Coordinate internal transport bookings and fleet logistics, and support basic international shipping (import/export) documentation when required.

Minimum qualifications and traits

  • 5+ years of experience in administration, procurement or operational support, ideally within a fast-paced start-up, NGO or commercial environment.
  • Fluent in English.
  • Prior experience as an early hire (e.g. employee #1–5) or in helping a company set up its office and banking infrastructure from the ground up is highly desirable.
  • Demonstrated experience dealing directly with local government offices, local vendors and immigration consultants.

Skills and competencies

  • Proficient in MS Office (particularly Excel) and Google Workspace (Docs, Sheets) for data tracking and reporting.
  • High integrity, with the ability to handle sensitive HR issues, disciplinary matters and financial data with absolute confidentiality.
  • A self-starter mentality, comfortable operating with ambiguity in a high-stakes, rapidly scaling environment.
  • A Bachelor's degree or diploma in Business Administration, Entrepreneurship, Human Resources or a related field.

Why apply

  • Join the company during its most exciting growth phase, with a proven model focused on expansion, offering high impact, visibility and opportunities to advance quickly.
  • Work with teammates in an international environment; the team is spread across Canada, China, Tanzania and Nigeria.
  • Gain hands-on business-building experience, with significant responsibility paired with support to help you succeed.

Compensation

A competitive salary commensurate with experience will be offered.

How to apply

Apply through the Apply button on this page. Applications should be submitted before the 28th of October, 2026.

Application deadline: 5 December 2026

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Job details

LocationKasama, Northern, Zambia
Job typefull-time
Work arrangementon-site
Posted
Apply by5 December 2026

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