Job Opportunity: Trainee Host at Thorntree River Lodge

About the Position

Thorntree River Lodge is seeking an experienced and passionate individual to join their dynamic team as a Trainee Host. This role offers an exceptional opportunity to work in one of Africa's most pristine wilderness areas, delivering unforgettable experiences to local international guests.

Reporting To: Lead Host
Location: Remote (Livingstone, Southern Province, Zambia)
Employment Type: Full-time

Key Responsibilities

• Ensure all meals are set up according to lodge standard style guides before guest arrival at the table.
• Welcome guests upon their arrival and from activities; ensure service follows established guidelines.
• Entertain guests in accordance with Lodge standards without neglecting any guest or being overbearing.
• Ensure guests have everything they require (water, sunscreen, cameras) before leaving for morning activity; see them off appropriately.
• Prepare welcome packs and notes for arriving guests.
• Collect guest evaluation forms and communicate feedback to the manager on positive/negative points raised by guests. Report as necessary to the sales manager.
• Update information boards at back of house with arrival/departure details, dietary requirements, flight details, seating arrangements etc.
• Check in new guests per lodge checklist and provide orientation.
• Host afternoon high tea.
• Complete front of house checklist daily.
• Ensure presentability at all times.
• Confirm wake-up calls and departure times for the following day.
• Observe safety protocols at all times.

Requirements

• Full Grade 12 certificate
• Diploma in Hospitality Studies (preferred)
• Minimum of 2–3 years relevant work experience, preferably in Safari hospitality
• Strong communication skills
• Computing skills with working knowledge of various office applications including Excel
• Strong interpersonal skills and a professional attitude

Application Instructions

Eligible and qualified employees must submit their CVs and a cover letter clearly indicating the advertised position in the email title to: hrzambia@africanbushcamps.com

Application Deadline: 15th June, 2026